NRI Life Insurance, Peace of Mind

NRIs can apply for ICICI Bank Life Insurance policies, ensuring comprehensive coverage

ICICI Life’s Retirement Plan ensures a regular pension for NRIs and their family members post-retirement, with flexibility in pension frequency and start date.

Provides extended coverage until age 99, offering long-term financial security with tax benefits under section 80/C, while ensuring easy 3-step purchase process.

NRI Life Insurance ensures financial security for your family and helps achieve future goals with retirement and protection plans.

It provides a regular pension, flexibility in retirement date, pension frequency, and assured returns with a single premium plan.

It offers coverage until age 99, with easy 3-step purchase and tax benefits under Section 80/C.

Yes, you can avail of tax benefits under Section 80/C with ICICI Life Insurance plans.

To view or download your e-welcome kit/policy document, click here and enter your policy number and date of birth.

You can also get a copy of your e-welcome kit/policy document through any of these options:

Send WhatsApp text on 99206 67766 of below listed keywords

T for Premium Payment Certificate

W for Welcome Kit

D for Policy Document

R for Renewal Receipt.

Call Us: You can call us on 1800 2660 (Help us to serve you better by calling us from your registered mobile number) from Monday to Saturday, between 10am to 7pm and we will accept your request on-call after verifying your policy details. NRI customers can call us on +91 80693 85555

Our Branches: You can request for your e-welcome kit/policy document at any of our branches. To locate the nearest branch, click here.

You can modify the communication address in your policy through any of these options:

Online Account: Login to your online account and follow these steps:

Once you login, click on the 'My Profile' tab.

Under the 'My Profile' tab, edit the 'Communication Address' field to enter your communication address.

Save the communication address.

Update your communication address and upload a signed copy of your address proof (i.e. passport, electricity bill, Aadhaar card).

You can "Click here" to Write to us.

Courier: Fill in your details in the Change in the Address section of this form and send it along with a signed copy of your address proof (i.e. Passport, Aadhaar card) to:

ICICI Prudential Life Insurance Co. Ltd.,

Unit No. 901A, 901B, 1001A & 1001B,

Prism Towers, Mindspace, Link Road, Goregaon West,

Mumbai- 400104

Once we receive your request, we will process it within 4 working days and send you confirmation.

Once the death claim documents are submitted; we try to ensure that the claims are settled on time.

ICICI Prudential Life has one of the highest claim settlement percentage in the 7 days period.

For customer it is important that in his/her absence the death benefits are paid to the nominee without any hassle as delay in claim settlement will add pain to their stress during the time of need.

To know more about our claim process, please click here

Branch: Submit the documents at the nearest ICICI Prudential Life Insurance branch. To locate the nearest branch, visit www.iciciprulife.com/branchlocator

Website: Upload the documents online in claims section of the website www.iciciprulife.com> claims > file a claim

WhatsApp: Type ‘Claim' on WhatsApp number 9920667766 and get an option to check the claim status

Email: Write to claimsupport@iciciprulife.com

Mail us: Courier the documents to ICICI Prudential Life Insurance Limited. 9th Floor, B Wing, office No. 906, BSEL Tech Park, Opp. Vashi Station, Section 30,Vashi, Navi Mumbai 400706

Doorstep Document pick-up service: To schedule a pick-up simply call 1800 2660

To know about the different life insurance plans available, please click here

The earlier you get insured, the better it is! The premium amount will be cheaper if you buy it now. The premium amount will keep on increasing with time as risk on your life will increase due to age and lifestyle changes.

Trusted Advisor: ICICI Bank can be your partner while choosing the best term life insurance plan for you.

One Stop Shop: We are fulfilling all your financial needs at one place. You can buy and track your policy through ICICI internet banking and iMobile app. One common platform for making all your payments including your insurance premiums.

Hassle free process: As ICICI Bank customer, you don`t need to submit KYC documents again and you may not have to go through medical tests. (T&C*)

Specialized on call assistance – In case you have any queries related to product, purchase or after purchase you will get assistance from our certified customer service executive

Customization: You can choose cover amount, policy term, add-on benefits and payment options suiting your needs.

A Brand you can trust: You should choose a brand which is likely to make a payment in case a claim is made. It can be decided by knowing the Claim settlement ratio, Assets under management, year of establishment and solvency ratio of a brand.

Claim settlement ratio: Claim settlement ratio is calculated on the basis of individual claims settled over total individual claims for the financial year. Thus, if an insurer has claim settlement ratio of 98 percent it means, 98 out of 100 were identified as valid claims by the company and were paid out

Product: The term life insurance plan should suit your needs. It should give a longer cover, multiple add-on benefits to choose from and a limited pay option to pay off your premiums in a short time and enjoy the benefits of a longer cover.

Added Benefits: One must also look at added benefits that come with a term plan for e.g.: terminal illness cover, critical illness cover, accidental death benefit or waiver of premium due to disability

Customer Service: Look for an insurer which makes you term life insurance purchase simple and hassle free and ensures that your loved ones can file a claim easily and receive the amount in the case of an unfortunate event.

Affordability: The term life insurance plan should fit in your budget. It should give you options of monthly, quarterly or yearly payments.

Protection against loss of income: In case of an unfortunate event your family may lose source of income, the term insurance money can be used to take care of your family`s financial needs in your absence. Provision for future goals: Term life plan ensures your family`s future goals like child`s education and owning a house care taken care. No burden of loans on your family: You may take loans for assets like a house or a car. However, if something happens to you, your loved ones might be burdened with loan repayments. In such a situation, the term insurance payout can be utilized by your family to pay off outstanding loans. Peace of mind: When you have safeguarded future of your dependents, you can rest assured Tax Saving: The premiums paid are tax free under section 80C & 80D and the claim amount received is tax free under Section 10(10D).

Term life insurance plan is a financial safety net for your loved ones in your absence. If you are the person insured, you pay a specific premium amount at fixed intervals for a policy term of your choice. In the event of your unfortunate demise during this term, your cover amount is paid to your selected nominee(s) like your spouse, children or parents. It is the simplest and most affordable form of life insurance. Please click here to navigate

When you appoint a person as your nominee, the nomination enables your nominee to receive the policy proceeds in the event of your untimely death without necessity of producing any legal evidence of title to your estate. You may nominate any person as your nominee.

To report your claim you can:

Visit the claims section of ICICI Prudential Life website – www.iciciprulife.com for online claim intimation

Call ICICI Prudential Life’s 24x7 Claim Care number on 1800 2660 or

Visit your nearest ICICI Prudential Life Insurance branch

Email at claimsupport@iciciprulife.com

SMS to 56767 from your registered mobile number. Your claim will be formally registered only after we receive a written claim intimation at our Branch/Claims Cell. For calls within India, call Claim Care number 1800 2660 (10:00 a.m. – 7:00 p.m., Monday to Saturday, except national holidays. Overseas customers can call on +91 80693 85555.

For queries or complaints related to ICICI Prulife, you need to contact the ICICI Prulife team on 1800 2660 (Toll-free) or write to lifeline@iciciprulife.com. For more details, you may visit the ICICI Prulife website www.iciciprulife.com or download the IPRU mobile app

TAT as mandated by IRDAI to settle life insurance claim:

Raising claim requirements: Within 15 days of receipt of claim for death claims/health claims.

Settlement/Rejection/Repudiation of claims where investigation is not required: Within 30 days from the day of receipt of last necessary document for death claims/health claims.

Settlement/Rejection/Repudiation of claims where investigation is required: Investigation should be completed within 90 days for death claims and within 45 days for health claims. Thereafter, claim shall be settled within 30 days for death claims and within 45 days for health claims.

To Know about claim process, click here 

ICICI Prudential Life Insurance Co. Ltd has a 3-step claim process:

Step 1: Claim Reporting : You can report your claims online, at ICICI Prudential Life branches, central office, via SMS, e-mail or through their call centre as per your convenience. However, claims reported online, through SMS or e-mail will not be considered as intimation. Physical documents will be required to start the process.

Step 2: Claim Processing : ICICI Prudential Life’s special Claim Care team will assess your claim and inform you in case any further documents need to be submitted. Post receiving all the necessary documents, your claim request will be processes within 12 calendar days.

Step 3: Claim Settlement : Once your claim request is approved and all the relevant documents are received, ICICI Prudential Life will settle your claim

To Know about claim process, click here 

An appointee may be appointed to receive the policy proceeds in case of death of the life assured during the period that the nominee is a minor. The appointee should be a major person.

Can nomination be made when life assured and proposer are different individuals? Nomination is allowed only for self-proposed policies where the proposer and life assured are the same person.

Online Account: Login to your online account and follow these steps:

• Once you log in, click on the 'My Profile' tab.
• Under the 'My Profile' tab, edit the 'PAN Number' field to enter your pan number.
• Update and save your PAN number.

You can "Click here" to Write to us.

Alternatively, you can also pay premium at your nearest ICICI Bank's branch or download the mobile app to make premium payments quickly with a variety of payment options.

A Grievance Redressal Committee is chaired by an external member. You can communicate your concerns to this committee by sending a letter to the address given below:

ICICI Prudential Life Insurance Co. Ltd.,
Unit No. 901A, 901B, 1001A & 1001B,
Prism Towers, Mindspace, Link Road, Goregaon West,
Mumbai- 400104

Branch: Submit the documents at the nearest ICICI Prudential Life Insurance branch. To locate the nearest branch, visit www.iciciprulife.com/branchlocator

Website: Upload the documents online in claims section of the website www.iciciprulife.com> claims > file a claim

WhatsApp: Type ‘Claim' on WhatsApp number 9920667766 and get an option to check the claim status

Email: Write to claimsupport@iciciprulife.com

Mail us: Courier the documents to ICICI Prudential Life Insurance Limited. 9th Floor, B Wing, office No. 906, BSEL Tech Park, Opp. Vashi Station, Section 30,Vashi, Navi Mumbai 400706

Doorstep Document pick-up service: To schedule a pick-up simply call 1800 2660

In case you need any clarification or assistance, you can contact our officials by calling us on 1800 2660 or visiting the nearest ICICI Prudential Life Insurance branch.
*For calls within India. Our overseas customers can call us on +91 80693 85555 (call charges as applicable)