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ICICI Bank ICICI Bank

Generate Credit Card PIN online

 

Below are other points about Credit Card PIN generation you should keep in mind:

  • To generate your Credit Card PIN online, the Credit Card must be active.

  • To use our Interactive Voice Response (IVR) system for generating the Credit Card PIN or to place a request for the PIN to be sent to your communication address, all you have to do is call on 1800 1080

  • Your Credit Card PIN generation OTP will always be sent to your registered mobile number

  • If you are an ICICI Bank Credit Cardholder, you can easily add or update your registered mobile number by visiting any ICICI Bank Branch. Make sure to carry your physical Credit Card, address proof and photo identity proof.

 

Online methods to generate your Credit Card PIN

You can generate your Credit Card PIN online through Internet Banking or the iMobile app. Both of these methods involve secure authentication processes to make sure that only authorised person can make changes to the PIN.

 

Credit Card PIN generation through Internet Banking

Follow the below steps to generate Credit Card PIN through Internet Banking.

 

  • Log in to ICICI Bank Internet Banking

  • From the left-hand side menu, select ‘Generate  Card PIN’ from Services

  • Select ‘Credit Card Pin

  • Choose your Card and enter your CVV

  • Click on ‘Submit’ to get the OTP on your registered mobile number

  • Enter the OTP and click on ‘Set New PIN’ and submit

  • Congratulations! Your PIN has been generated.

 

Credit Card PIN generation through iMobile

Follow the steps below to generate PIN through iMobile

 

  • Log in to the iMobile app and select ‘Services’

  • Click on ‘ Card Pin Services’

  • tap on ‘Generate PIN’

  • Select your Card and set your Credit Card PIN and tap on ‘Submit’

  • Congratulations! Your new PIN has been generated.

 

Credit Card PIN generation through ATM

Follow the steps below to generate the PIN at any ICICI Bank ATM:

 

  • Visit any ICICI Bank ATM, carrying your Credit Card
  • Insert the Card and select ‘Generate PIN’ from the menu
  • Enter your registered mobile number and follow the on-screen prompts
  • You will receive an OTP on your registered mobile number. Enter this OTP and set your desired 4-digit PIN to complete the process.

Credit Card Pin generation on call

Follow the steps below to generate the PIN on call:

 

  • Call ICICI Bank’s Customer Care on 1800 1080 from your registered mobile number
  • Use the IVR system to request for Credit Card PIN generation
  • You will receive an OTP on your registered mobile number
  • Enter this OTP and follow the prompts to generate your PIN or to request a PIN to be sent by post to your address.

 

Reissue of Credit Card PIN

In case you have forgotten your Credit Card PIN, you can easily request for reissue of the PIN. One of the ways is through the Interactive Voice Response (IVR) system provided by the Bank. This process involves following automated prompts to verify your identity and request for reissue of the PIN. You can also request for the same through Internet Banking or iMobile.

 

Conclusion

Generating your PIN online through the iMobile app or Internet Banking is quick, convenient and secure. Once you have generated or updated your Credit Card PIN online, you can start using credit card for carrying out transactions.

 

 

 

 

FAQs On Credit Card Pin Generation

What is a Credit Card PIN?

A Credit Card PIN is a unique code that adds extra security to protect your account from fraud and unauthorised access.

When do you need this PIN?

You may need to enter your Credit Card PIN in several scenarios, such as withdrawing cash from the ATM or for making purchases.

Wondering how to find your Credit Card PIN?

You can find it in the Welcome Kit that you received when you first got your Card. Never share your PIN with anyone, to avoid fraudulent activity.

Can I use this PIN for cash withdrawals?

Yes, you can use the same PIN for cash withdrawals through ATMs. Please note that terms of the Cash Withdrawal facility will be as communicated at the time of delivery of your card. For more information on the same, please contact our Customer Care.

Can I use my Chip and PIN credit card overseas?

Yes, you can use your Chip and PIN Credit Card overseas. Please note that in a few countries, Chip and PIN cards are not the market norm and all the Point Of Sale (POS) terminals may not ask for the PIN. In such a scenario, you can continue to use your card by swiping the magnetic stripe.

Do I need to register my new Chip and PIN card for 3D Secure for online transactions?

Yes, you will need to register your new Chip and PIN card for 3D Secure (Verified by VISA/ MasterCard SecureCode/American Express Safekey) for online transactions at www.icicibank.com

How do I convert my existing magnetic stripe credit card to Chip and PIN Credit Card ?

Please call our Customer Care to convert your existing magnetic stripe Credit Card to Chip and PIN Credit Card.

What is a Chip and PIN Credit Card?

ICICI Bank Chip Credit Cards come with an embedded micro chip which provides additional security against counterfeiting / duplication of the card. It also provides an extra layer of security in the form of a Personal Identification Number (PIN). You will be required to enter your 4-digit PIN on the terminal for transactions at merchant outlets.

Will I receive a separate PIN for my Add-on cards?

Yes, you will receive a separate PIN at your mailing address for each Add-on card that has been issued to you.

Would every POS terminal ask for a PIN?

All merchants in India are progressively moving towards Chip and PIN configuration on their terminals. If the terminal is already configured for a Chip and PIN card, it will prompt for a PIN for transactions on the Chip and PIN card. If the terminal is not configured for a Chip and PIN card, you can continue to use your card without entering the PIN.

When will I receive my Credit Card PIN?

Your 4-digit PIN will be sent to you separately at your mailing address and should reach you within 7 working days of receiving your Credit Card.

For Ferrari Platinum Cardholders, your 4 digit PIN is sent through SMS on registered mobile number. In case your mobile number is not registered, the PIN is sent separately at your mailing address.

Alternatively, to generate Pin number for your ICICI Bank credit card please follow the below steps.

Internet Banking:

Login to Internet Banking with your user ID and Password > My Accounts > Credit Cards > Generate Credit Card PIN Online

(to be used only for Primary card Apin generation, for Addon card same is not applicable)

Pin generation through iMobile:

Login to ICICI Bank I-Mobile app > Click on Smartkeys & Services > Click on Card Services > Generate Credit card Pin. Enter the required details and Submit.

Customer Care:

Dial our Customer Care from your registered mobile number and follow the instructions to generate the PIN.

To know the local Customer Care numbers, please click here.


Please note:

1. After 3 incorrect PIN attempts your PIN will be blocked and you have to generate a new PIN.

2. After 9 incorrect PIN entry attempts your card will be blocked automatically and you will need to call our Customer Care for issuance of a replacement Credit Card.

How can I activate my ICICI Bank Credit Card without a bank account?

You can activate your ICICI Bank Credit Card even without a bank account. The process is simple - just call Customer Care on 1800 1080 and our team will help you. Keep your registered mobile number ready for verification, receive the OTP and set your PIN.

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