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Essential Services

  • Access and submit Form 15H on iMobile app

  • Submit Life Certificate digitally

  • Update passbook quickly using kiosks at branches

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Digital Banking

Senior Citizen Solution FAQs

How does ICICI Bank ensure safety and security of its customers?

To ensure safety and security of our customers, we use multiple features like two-step verification for fund transfers, blocking/unblocking of online transactions, timed logouts for inactive users and many more.

Is it possible for me to get my queries resolved from the comfort of my home?

You can avail our doorstep banking facility by calling on 1800 1080 from your registered mobile number at no additional cost.

Is there a helpline or customer support that I can contact in case of any queries?

Yes, ICICI Bank provides dedicated customer support. You can call 1800 1080 from your registered mobile number for any queries.

Will I get tax benefits by investing in SCSS?

By investing in SCSS, you can avail tax benefits of up to Rs. 1.5 lakh under Section 80C of the Income Tax Act. The investing limit of SCSS has increased from Rs. 15 lakh to Rs. 30 lakh.

How can I submit life certificate at ICICI Bank?

If you have a Pension Account with ICICI Bank, you can easily submit your life certificate through video call, Jeevan Pramaan Face App, tablet or physical form submission at the branch. If you don’t have a Pension Account with us, you can submit it through the Jeevan Pramaan Face App or tablet at the branch.

What are the exclusive benefits of the National Pension System (NPS)?

NPS is a voluntary retirement savings system designed by the government of India offering benefits like low cost investment products, account portability across employers and locations and tax free withdrawals up to 60% and remaining 40% for annuity purchases, etc.